daybet Privacy Policy

1. Information We Collect

When you register and use the daybet platform, we collect certain personal information that is necessary to provide you with a safe and compliant gaming experience in the Philippines. This includes your full name, date of birth, email address, mobile number, and residential address, which are required to verify your identity and meet our regulatory obligations. We also collect financial information such as your payment method details and transaction history in order to process deposits and withdrawals securely. When you use our platform, we automatically collect technical data including your IP address, device type, browser version, and session activity logs. This technical data helps us maintain platform security, detect suspicious activity, and improve the overall user experience. We may also collect information you provide voluntarily, such as when you contact our support team or respond to a survey. All information collected is used solely for the purposes described in this Privacy Policy.

• Full name, date of birth, and government-issued ID details
• Email address and mobile number
• Residential address and nationality
• Payment method details and transaction records
• Device identifiers, IP address, and session logs
• Support correspondence and voluntary submissions

2. How We Use Your Data

daybet uses the personal information we collect to operate the platform, process your transactions, and deliver the services you have signed up for. Identity and age verification is a core use of your data, ensuring that only eligible players in the Philippines can access real-money gaming features. We use your contact details to send you important account notifications, security alerts, and updates about changes to our terms or policies. Transaction data is used to process deposits and withdrawals accurately and to comply with anti-money laundering requirements under Philippine law. Technical and behavioural data helps us analyse platform performance, identify and fix issues, and personalise your experience where appropriate. We do not use your data for unsolicited marketing without your explicit consent, and you may opt out of any optional communications at any time. All data processing activities are carried out on a lawful basis, including contractual necessity, legal obligation, and legitimate interest.

3. Sharing Your Information

daybet does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification providers, and cloud infrastructure partners. These third parties are contractually bound to handle your data securely and only for the specific purposes for which it was shared. We may also disclose your information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines when required to do so by law or in response to a valid legal request. In the event of a business restructuring, merger, or acquisition, your data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We will never share your data with third parties for advertising or profiling purposes without your explicit consent. Any international transfers of data are conducted in accordance with applicable data protection standards.

4. Cookies & Tracking

The daybet platform uses cookies and similar tracking technologies to ensure the platform functions correctly and to improve your experience as a player. Essential cookies are required for core functions such as maintaining your login session, remembering your preferences, and keeping your account secure. Analytical cookies help us understand how players navigate the platform so we can identify areas for improvement and optimise performance. We do not use third-party advertising cookies or allow external ad networks to track your behaviour across other websites. You can manage your cookie preferences through your browser settings at any time, though disabling essential cookies may affect the functionality of the platform. By continuing to use daybet after being informed of our cookie practices, you consent to the use of cookies as described in this section. For more detailed information about the specific cookies we use, please contact our support team.

5. Data Security

Protecting your personal information is a top priority for daybet, and we implement a range of technical and organisational measures to keep your data safe. All data transmitted between your device and our servers is encrypted using industry-standard SSL/TLS protocols, ensuring that your information cannot be intercepted during transmission. Access to personal data within our organisation is strictly limited to authorised personnel who require it to perform their job functions. We conduct regular security assessments and vulnerability testing to identify and address potential risks to our systems. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine regulatory authorities in accordance with our legal obligations. You also play an important role in keeping your account secure by using a strong, unique password and not sharing your login credentials with anyone. If you suspect any unauthorised access to your account, please contact our support team immediately.

6. Your Rights

As a player based in the Philippines, you have a number of rights in relation to the personal data that daybet holds about you, in accordance with the Data Privacy Act of 2012 and its implementing rules. You have the right to access a copy of the personal information we hold about you and to request corrections if any details are inaccurate or out of date. You may request the deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected. You have the right to object to certain types of data processing, including direct marketing, and to withdraw your consent where processing is based on consent. If you believe that your data rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact our support team using the details provided in the Contact section of this policy. We will respond to all valid requests within the timeframes required by applicable law.

7. Data Retention

daybet retains your personal information for as long as your account remains active and for a period thereafter as required by our legal and regulatory obligations in the Philippines. Financial transaction records and identity verification documents are typically retained for a minimum of five years following the closure of your account, in line with anti-money laundering regulations. Account activity logs and support correspondence may be retained for a shorter period depending on their nature and relevance. When your data is no longer required for any lawful purpose, we will securely delete or anonymise it in accordance with our data retention schedule. You may request early deletion of certain data by contacting our support team, though we may be unable to fulfil such requests where retention is required by law. We periodically review the data we hold to ensure that we are not retaining information beyond what is necessary. Our data retention practices are designed to balance your privacy rights with our compliance obligations.

8. Minors

The daybet platform is strictly intended for adults aged 21 and above, as required under Philippine gaming regulations, and we do not knowingly collect personal information from minors. During the registration process, all players are required to confirm their age and provide identity documents that verify they meet the minimum age requirement. If we become aware that personal data has been collected from a person under the age of 21 without appropriate verification, we will take immediate steps to delete that information and close the associated account. Parents and guardians who believe that a minor may have registered on the platform are encouraged to contact our support team immediately so that we can investigate and take appropriate action. We take our responsibility to protect minors seriously and continuously review our age verification processes to ensure they remain effective. For guidance on responsible gaming tools and parental controls, please visit our Responsible Gaming page.

9. Policy Updates

daybet reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or the services we offer. When we make material changes to this policy, we will update the effective date shown at the top of this page and, where appropriate, notify you through the platform or via the contact details associated with your account. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information. Your continued use of the platform after any updates have been published constitutes your acceptance of the revised policy. If you do not agree with any changes to this policy, you should stop using the platform and contact our support team to discuss your options. Previous versions of this policy may be made available upon request. All updates are made in good faith and in the interest of maintaining transparency with our players in the Philippines.

10. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way daybet handles your personal data, you are welcome to reach out to our support team by email at [email protected]. We are committed to responding to all privacy-related enquiries promptly and in a helpful manner for players across the Philippines. If you wish to exercise any of your data rights — such as accessing, correcting, or deleting your personal information — please include your registered account details in your message so that we can verify your identity and process your request efficiently. For general questions about how the platform works or your account settings, the FAQ page is a good starting point and covers a wide range of common topics. If you have not yet created an account and would like to learn more about how we protect your data before registering, you are welcome to contact us before signing up. daybet takes all privacy concerns seriously and will escalate any unresolved issues to our Data Protection Officer where necessary.